Privacy Policy for Mada Go

Effective Date: October 22, 2025

Mada Go (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information from drivers using the Mada Go mobile app. By using the app, you consent to this policy.

1. Information We Collect

We collect the following information you provide directly or through app usage:

• Account Information: Name, email, phone number, date of birth, gender, and preferred language.
• Vehicle Information: Vehicle type and license plate.
• Emergency Contact: Name and phone number.
• Authentication: Google account information if you sign in via Google OAuth.
• Location Data: GPS location, including while the app runs in the background, to assign routes, manage trips, and ensure driver and client safety.

2. How We Use Your Information

Your information helps us:

• Operate and improve the Mada Go app
• Assign and track deliveries and routes
• Communicate important trip or account updates
• Respond to emergencies and ensure safety
• Comply with legal and operational requirements

3. Sharing Your Information

We do not sell or rent your information. We may share limited data with:

• Service providers supporting our technology (e.g., hosting, GPS routing, communications)
• Law enforcement or authorities if required by law or to protect safety

All partners are bound by confidentiality and data protection obligations.

4. Location and Background Access

Mada Go uses real-time and background GPS data to:

• Assign routes efficiently
• Monitor safety during deliveries
• Verify completed routes

You can disable location access in your device settings, but some features may stop working. Mada Go never accesses your location when the app is closed.

5. Data Storage and Security

We use encryption (HTTPS) and other security measures to prevent unauthorized access or disclosure. We retain your data only as long as necessary to operate the service or meet legal obligations.

6. Your Rights

You may:

• Access and correct your personal information
• Request deletion of your data
• Withdraw consent for processing (where applicable)

To exercise your rights, contact: app@madacenter.com

7. Children’s Privacy

Mada Go is not intended for children under 13. We do not knowingly collect information from anyone under this age.

8. Updates to This Policy

We may update this Privacy Policy periodically. The effective date above reflects the latest version.

Contact Us

Email: app@madacenter.com